Returns & refund policy

Return & Refund Policy

Last updated: 02-02-2026
At Phulkarigiri (operated by 3K Designer India, based in Amritsar, Punjab, India), we truly value our customers and take great care in crafting and delivering our products. If you face any issue with your order, we are here to help.


Returns

We accept return requests if the product received is damaged, defective, or incorrect, provided the issue is reported within 48 hours of delivery. The product should be unused, unwashed, and in its original condition with tags and packaging intact. Slight variations in color, texture, or finish due to handcrafted processes or screen differences are natural and not considered defects.

How to Request a Return

Please email us at info@phulkarigiri.com with your Order ID and clear photos or a short video showing the issue. Our team will review your request and respond within 2–3 business days.


Refunds

Once the returned item is received and inspected, we will notify you of the refund status. Approved refunds are processed within 7–10 business days to the original payment method.


Replacements

Wherever possible, we may offer a replacement instead of a refund, subject to product availability. Replacement items are dispatched after verification.


Return Shipping

If the issue is due to our error, we will take care of the return shipping. In other approved cases, return shipping may be borne by the customer.


Order Cancellations

Orders can be cancelled within 24 hours of placing the order or before dispatch, whichever is earlier. Once shipped, cancellations may not be possible.
Items Not Eligible for Return Products purchased during sales or special offers, and customized or made-to-order items, may not be eligible for return unless damaged or defective.

Contact Us
Brand: Phulkarigiri
Company: 3K Designer India
Location: Amritsar, Punjab, India
Email: info@phulkarigiri.com